Shipping policy
Shipping Policy
Order Processing
At DRFOOTY S.L. we strive to process and prepare your custom-made football insoles as quickly as possible. Once your order is placed, we aim to ship it within 2-3 business days. Please note that all insoles are made to measure, so processing times may vary slightly depending on demand.
Shipping Within Spain
We are pleased to offer free shipping on all orders within Spain. Once shipped, you can expect delivery within 2-3 business days. You will receive a tracking number once your order has been dispatched, so you can monitor the delivery status of your package.
International Shipping
We ship worldwide, but please note that shipping costs for orders outside of Spain must be covered by the customer. Shipping fees will be calculated at checkout based on your location and chosen shipping method. Delivery times may vary depending on the destination, but you will be provided with a tracking number to follow your order.
Carriers
We work with reliable shipping carrier Correos, to ensure your insoles are delivered promptly and securely.
Customs and Import Duties
For international orders, any customs fees, taxes, or duties imposed by the destination country are the responsibility of the customer. Please check your local customs regulations before placing an order.
Order Tracking
Once your order has been shipped, we will send you an email with a tracking number and a link to follow the progress of your package.
Questions?
If you have any questions or concerns about your shipping, feel free to contact our customer service team at custominsoles@drfooty.com or +34 646611059.